Skip to content
Back to Blog
Energy Industry

Success Story: Mobile App on Service Screens in the Burgenland Energie Flagship Store

1 min. read Franziska Stangl

Anyone trying to understand an energy bill or adjust an installment often fails at the first hurdle. While the app can do everything, no one explains it to you. BE Vertrieb GmbH & Co KG wanted to solve this differently in their new flagship store in Eisenstadt. Customers were intended to stand in front of a large screen together with consultants and see step-by-step what they can do themselves at home in the future. Beyond Tech brought the existing mobile app to four service screens and integrated it into the store’s display system.

About BE Vertrieb GmbH & Co KG

BE Vertrieb GmbH & Co KG is the sales company of Burgenland Energie and supplies residential and business customers in Burgenland with electricity, gas, and energy solutions. In April 2026, the company opened Austria’s first flagship store for energy independence in Eisenstadt, a revitalized 1950s substation covering approximately 400 square meters. The declared goal: personal consultation as a counterpoint to the purely online world.

Project Highlights at a Glance

„"Beyond Tech helped us bring our app to life where consultation takes place: With the service screens, we manage to bring our app to life where consultation happens: in direct exchange with customers. Understanding increases immediately because we don't just explain functions, but apply them together. This is exactly what helps our customers to handle many things independently and more easily in the future."“

Alina-Cristina Funovits

Head of Customer Service, BE Solutions GmbH

If you would like to implement a similar project, we would be happy to assist you.